Beijing Eaps Consulting, Inc

In: Business and Management

Submitted By miller9185
Words 1570
Pages 7
Providing employees of various companies in mainland China with professional services to employees who are experiencing personal problems that may interfere with work performance has helped establish Beijing EAPS Consulting, Inc., into their market in 2001(Jiao Li , 2011, p 50). Since then, the company has grown from six original employees to twenty employees in six years (Jiao Li, 2011, p 50). Beijing EAPS Consulting delivers a variety of options to their customers that are covered through their health insurance coverage (Jiao Li, 2011, p 50).
Due to the growth of their work force, the company has had to undergo major reorganization within its management levels and employee structure (Jiao Li, 2011, p 52). In addition to management reorganization, the company has also changed its focus from research to more business practices and making their name known throughout their market (Jiao Li, 2011, p 51).
Currently, where employees previously had one manager to report to, there are situations where there are two or more managers, depending on which project they are working on (Jiao Li, 2011, p 53). This has caused confusion as to which manager holds priority and how to manage tasks given to them by both (Jiao Li, 2011, p 53). As a result, projects are not progressing as efficiently as they should be and there is discord among both managers and employees (Jiao Li, 2011, p 53).
This paper will take an in depth look at Beijing EAPS Consulting, Inc. and examine the consequences of co-conducting project plans, as well as the points of views from department and project managers. Current strengths and weaknesses of their current model will be discussed as well as specifying which team behaviors would benefit the company at this time. Finally, safeguards and precautions will be recommended that will enable the company to run more effectively and…...

Similar Documents

Eaps Massachusetts with store locations and distribution centers throughout the country. We currently do not have an Employee Assistance Program. Our CEO realizes that many competin Employee Assistance Programs are benefit programs, designed to help employees face personal problems that might negatively impact their work performance, health, or overall well-being. The personal issues for which Employee Assistance Programs provide support vary, but can include, alcoholism, substance abuse, emotional distress, major life events such as births, accidents, and death, health complications, family and relationship dynamics, and work environment concerns. A 2008 study from the Families and Work Institute found that 65% of employers provided EAPs in 2008, an increase from 56% in 1998 (Dargan, 2010). Employee Assistance Programs generally include a variety of services such as situation assessment, short-term psychological counseling and referral services to specialists if needed. Employers choose to provide this benefit to their employees for many different reasons, ranging from the desire to support their employees and their family members, accepting the evidence that healthy employees make for a more productive workplace, and protecting themselves from liability and legal issues (Jacobson, 2010). An Employee Assistance Program's basic services are usually funded by the employer so that associates and their families can utilize them free of charge. Most offer employees......

Words: 2816 - Pages: 12

Beijing Eaps Consulting, Inc

...Running Head: BEIJING EAPS CONSULTING, INC. Beijing EAPS Consulting, Inc Assignment #3 Staryer University Date: 12/20/12 Running Head: BEIJING EAPS CONSULTING, INC. 1. Discuss the implications of co-conducting a project plan from the project and department managers’ points of view. After studying the case study, it is clear that both project managers and functional departments are positioned as the same level of Beijing EAPs Consulting (BEC) hierarchy. The main organizational of this structure reflects that they concentrated on planning, managing, and marketing each project. Both sections have its own project department including department A and B. This indicates that each project department has the authority to determine which duty should be assigned to proceed in the project cycle. On the other hand, the project managers believed that their authority had potential to identify orders and directions to the departmental subordinates. Neither subordinates nor the managers were familiar with the new structure because both had already been adjusted to the old function of BEC. Mr. Zheng had to change the BEC’s strategy because the new vision of organization mainly focused on business practices and the market’s potential profit sources. Due to the result of increased business demands, he changed the structure of the organization in order to enhance the efficiency of BEC’s human resources. BEC also faced with another issue which came from the project management...

Words: 1152 - Pages: 5

Beijing Eaps Consulting, Inc.

...05/28/13 Beijing EAPS Consulting, Inc. Co-Conducting a Project Plan The case starts off with Mr. Zheng, the chief executive officer (CEO) of Beijing EAPS Consulting, Inc., overhearing a conversation between two of his employees. Mr. Yang, the training department manager and Ms. Song, the project manager were not in sync on their current roles and how they are able to relay information to the other. A project manager is a single person tasked or has the responsibility to plan, direct, and integrate the work efforts of his or her staff to achieve the project goals. Project managers may administratively report to functional or departmental managers or program managers with respect to their projects or those who act as subcontractors to program managers; report to program managers while managing resources from functional groups; or report directly to the executive management. The project manager is the person responsible for ensuring that the project team completes the project. The project manager develops the project plan with the team and manages the team’s performance of project tasks. It is also the responsibility of the project manager to secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders. The project manager is responsible for communication, including status reporting, risk management, escalation of issues that cannot be resolved in the team, and in general, making sure the project is delivered in budget, on schedule, and......

Words: 1185 - Pages: 5


...Consulting National Chains Dustin Riedemann Kaplan University IT402: IT Consulting Skills Prof:  Abdellah Tazi August 21, 2013 There are many different ways to look at whether or not the national chain should change their IT applications to help support the customer loyalty program. First the consultant needs to look at all the pros and cons of both changing the applications and the pros and cons of not changing the applications. First we can look at the pros of changing the IT applications to include a customer loyalty program. A good thing that may come out of changing the IT applications would be that the national chain would hope to keep the customers that the regional chain already has. This would help them to make more money and hopefully make the merger a success. This could also attract new customers that are looking to save money when shopping for their regular groceries. By promoting the customer loyalty program and telling potential customers that if they sign up for the program that they will be saving “x” amount on certain marked products, this will more than likely start to bring in more customers to the national chain because most people are always looking for a way to save money. This will also make the national chain more money because they will have more customers coming in and out of their doors, but they will still be making money off the products that they are selling, but they may not be making as much. A con to changing the IT applications to......

Words: 1682 - Pages: 7


...Beijing Many Asian megacities have been rapidly growing over the past few decades. They are desperate to catch up to the rest of the world and want to possess the technology that the western civilizations have. There are many cities in Asia that we could discuss, but we are only going to look at Beijing and how population dynamics are making this city grow even more. Beijing is one of the most population dense cities in Asia. It possesses the highest population growth rate percentage in China. In 1998 the population was just over 12 million. Today, there is over 19 million people in Beijing. The city did not plan on hit 18 million citizens until 2020, but the unexpected amount of growth and number of migrants made them hit that number ten years early. Most of these people are lower class workers who work in the factories or in construction.Beijing has picked up many fortune 500 companies’ factories. These big companies caught on that it would be cheaper to build a product in third world countries since the labor is cheap.One out of every three Beijing residents is a migrant from outside of Beijing. This number was half of that ten years ago. Citizens from all over China have come to Beijing seeking work mainly in factories. Out of the 19 million citizens in Beijing, about 17 million live within the urban city and only about 2 million live in the rural areas of Beijing. Beijing is a very congested city and has had many problems with air pollution from all the the......

Words: 533 - Pages: 3

Beijing Eaps Consulting

...Rand)为人口普查局制造了 世界上第一台商用电子计算机 UNIVAC。当年,UNIVAC 仅售出三台,电子计算 机的蓝海尚未在望。这次是 IBM 公司的托马斯·华生二世发现,在这看似狭小的 市场上存在着巨大的潜在需求,华生二世意识到,电子计算机前景无限,而 IBM 公司唯有面对挑战。 1953 年 ,IBM 推出了 650 型计算机, 这是世界上第一台中型尺寸的计算机 。 考虑到商用客户对计算机运算能力的要求和对价格的承受程度,650 型机比 UNIVAC 的功能要简单很多,价格相比 UNIVAC 的 100 万美元也要便宜得多, 只有 20 万美元。结果,到 50 年代末,IBM 再次占领了商用电子计算机 85%的 市场份额,利润再次上涨三倍,从 1952 年的 4.12 亿美元增加到 1959 年的 11.6 亿美元。 IBM 的蓝海领域在 1964 年随着 IBM360 主机的推出进一步扩大了。360 系 列主机首次采用了可更换的软件,外围设备和服务包,相比原来单片电路、统一 规格的主流结构来说,显得离经叛道。随后的 1969 年,IBM 改变了计算机的销 售方式,不再将硬件、软件、服务捆绑在一起销售,而是分拆开来,单独销售。 由此带来的结果是价值数百万美元市场的软件行业、 服务行业的诞生。 今天, IBM 138 不仅仍是世界上最大的计算机制造商,也是最大的计算机服务供应商。 个人电脑 60、70 年代,计算机行业不断发展,IBM、数字设备公司(DEC) 斯 帕 瑞 、 (Sperry)等公司把计算机生意扩展到了全球,各种外围设备和服务琳琅满目。 但是到了 1978 年,当主要的计算机厂商还在专注于制造更大、运算更快的计算 机时,苹果公司(Apple Computer, Inc)用他的苹果 II 型家用电脑打开了一片新 的天地。 不过和一般人以为的不同,苹果公司并非第一个推出个人电脑的公司。早 在两年前,MITS 公司(Micro Instrumentation and Telemetry Systems)就推出了 Altair8800 电脑,在计算机爱好者的小圈子里受到很高的赞许, 《商业周刊》还把 MITS 公司称为是“家用电脑里的 IBM”。 但是 MITS 并没有创造出蓝海领域。为什么呢?因为这台机器没有显示器、 没有永久存储器、没有软件、也没有键盘,只有 256 个字节的暂时存储器。用户 需要用一排开关来输入数据,计算的结果则是由前面一排闪烁的小灯显示的。无 怪乎 DEC 公司的总裁肯·奥尔森(Ken Olsen)当年说了一句很有名的话: “没有 人有理由要在家里摆上一台计算机。 ” 两年后,苹果 II 型电脑带来的家用电脑市场让奥尔森自食其言。苹果电脑 使用的大部分是现成的技术,但是它把所有的设备都装在一个塑料的机箱里,机 箱上还装有键盘、电源,使用起来非常方便。苹果公司还同时推出了在苹果电脑 上使用的软件,从商用软件到游戏一应俱全,使得电脑拥有了更广大的客户群。 苹果改变了人们对计算机的观感。计算机不再是技术“怪客”们的 工 具 , 而是像福特的 T 型车一样,进入了美国人的家庭。苹果 II 型电脑诞生仅两年就 销售出超过 20 万台,仅三年,苹果公司就跻身财富 500 强之列,堪称史无前例。 1980 年 , 多家电脑公司共售出 72.4 万台个人电脑, 20 销售额超过 18 亿 美 元 。 1981 年,又有 20 多家公司进入电脑市场,电脑销售翻番到 140 万台,销售额近 30 亿美元。 陷入重围的......

Words: 12975 - Pages: 52


...Week 2 Assignment-Consulting Jennifer Avalos MAN 324 March 7, 2015 Dr. John Elmer Week 2 Assignment- Consulting “A consultant is who claims expertise in a particular arena, and advises on increased efficiency, decision making, and other aspects of management (Consultant, 2012).” Throughout my career path consulting has played an important role in my everyday work experience. Being in the healthcare field we face dramatic changes when it comes to customer conduct, market dynamic forces, and regulatory demands. As a Junior Executive for Scripps Hospitals one of my focuses is to ensure value care for patients and also reduce cost and increase revenues. Also, play the role of consultant with situations that the day might bring towards our hospital. One consulting incident that I recall from not too long ago was to develop a faster process of opening and renewing contracts with insurance companies and accelerate the process of payment for services. “Most typically, the provider and payor begin negotiating contract renewals nine months before the contract is up. Most contracts are one to three years in duration, so these negotiations happen quite frequently (Weiss, 2012).” It was currently taking very long for us to serve our contract payors and that made our customer service skills below average. Insurance companies doubted on whether to renew contracts with us due to this issue. To make matters worse, it also delayed payments which affected our finances. I was......

Words: 526 - Pages: 3


...Consulting One of the first jobs I had was as an aide in a nursing home. The main issue I experienced there was lack of supplies for patient care and the high turnover of employees. At the beginning of each shift, there was a scramble to load the cart with clean linen and towels. It was basically a first come, first serve situation. There was never enough aides to properly take care of the patients. With each aide responsible for ten or more patients, many times patients would be confined to their beds waiting to be fed, changed, or bathed. This was not acceptable. The management was focused on profits, not care. They did not listen to the concerns of the employees that were directly involved with patient care, yet set high expectations for employee productivity. Reengineering, defined as “the fundament rethinking and radical design of business process to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed” (Chase, 2006). Before making any recommendation on reengineering the business, I would first evaluate the business and determine how the business operates. Looking at all aspects of the business will allow me to see the decision making process management utilizes (Business Consulting Through Development and Optimization, 2011), how they deal with problems, treat their employees and the income gained or loss by not having the proper aide to patient ratios. My InnerView, Inc., is a company that......

Words: 593 - Pages: 3


...CONSULTING FAQ ▪ Objective This is a BITS2BSCHOOL initiative to form a ‘Frequently Asked Questionnaire’ on Management Consulting for the aspiring consultants on this e-group. This FAQ has been compiled from answers provided by a panel of Consultant BITSians, to consulting relating questions posed by this group. ▪ FAQ Structure The questions have been classified into the following sections: B Schools and Academic background (pre and during MBA) Professional work experience (pre MBA) and expectations Post MBA Consulting experience Interpersonal Skills and Networking FAQ B SCHOOLS AND ACADEMIC BACKGROUND (PRE AND DURING MBA) Q1. When evaluating MBA programs, what are the key characteristics to consider for an aspiring consultant? In other words, what are the different parameters based on which, one can shortlist & differentiate universities for a consulting major. While Consulting companies recruit heavily from a core set of schools (typically 5 or 6 top schools), almost all Consulting firms recruit from most of the top 10 or top 15 schools. When evaluating an MBA program, it is important to consider the location, interest in living there and how good the program is. One can gather this information by networking with alumni and current students. While targeting a school with consulting in mind is one way to go, it is essential to keep an open mind. Most students figure out their interests and career paths while at school and not before.......

Words: 2669 - Pages: 11


...Consulting Deepinder Grewal October 10. 2015 MAN 324 CollegeAmerica Fort Collins Dr. Ashley W. Dugger Consulting An operation consulting is the process that assists various categories in business to evaluate the present status of internal methods and strategies, and improve the comprehensive operation of the company (What is Operations Consulting?). A problem that I have experienced with the consulting process at a current or past employer will be explained. The longest on and off job that I have held while in school has to be working as a sales associate at Macy’s. Working in the retail field definitely allows a person to know so much more about how a business is ran and what all goes into all the sales and profits. With this particular employer there were a few problems in the process that I have seen not personally dealt with. As an associates we were really never told how we were doing in personal sales and how we were performing in our job; the guideline for Macy’s was that managers are supposed to speak with each associate and tell them how they are doing and what improvements need to be made and what they were doing great at each quarter, but we barely were shown any information of that. I worked there a consecutive year and was not shown once at all. What would I want my client to be aware of that would help significantly in re-engineering the process? Re-engineering is defined as the systematic starting completely fresh and recreating the......

Words: 520 - Pages: 3

Beijing Eaps Consulting, Inc.

...Assignment 3: Beijing EAPS Consulting, Inc. The case study, “Beijing EAPS Consulting, Inc.” in the Custom Book, (2011), examines the project management structure of the Beijing EAPS Consulting (BEC) company. This case study also addresses about project plan itself and how the co-workers are struggling with this communication between both mangers. This project plan has demonstrated many strengths and weakness. The one thing that the project plan needs put into action are safeguards to insure that the project is completed on time. BEC has taken on the matrix organizational structure. This type of structure combines functional and divisional organization structure styles. There are advantages and disadvantages in utilizing this type of organizational structure. Advantages include resource utilization, specialization, cross functional areas, communication and flexibility. Resource utilization allows for the project departmental managers to focus on their strengths. Also, it allows for the managers to all the workers to specialize in an area of important for that project. In turn, it uses people across the company who specialize in a field that relates to the project at hand. This matrix structure permits cross departmental communication and flexibility to work on different projects across the company structure.( Guzman, 2012) However, with advantages come disadvantage with this type of matrix organizational structure. This structure increases complexity within...

Words: 1477 - Pages: 6


...the 2008 Beijing Olympics will be discussed, along with reasons why protesters and activists target events such as the Olympics, and weather the opportunity to reach a global audience by advertising during the Olympics can offset the potential for bad publicity, and finally I will assess how well of a job the companies identified in this case did in anticipating and responding to the protests. Reasons why the Chinese government hires a western public relations firm. Recently the body of knowledge of public relations has grown significantly and public relations continue to evolve as a strong discipline. China had experienced bad publicity ahead of the Olympics where; Beijing's image was seriously battered by widely publicized protests especially in London, Paris and San Francisco, disrupting the Beijing Olympic torch relay. Also, Chinese embassies and consulates in several cities were also damaged because of protests by pro-Tibet groups and others capitalizing on the publicity of summer Games. Therefore, China decided that it would be a better idea to hire foreign Public Relation firms to handle the publicity issues of the games. “Several British and US agencies were invited to interviews with Chinese officials to discuss a contract, which includes pre-games PR strategies, media training and market research on western perceptions of China” (AFP, 2008). Finally China decided to hire US Weber Shandwick and British Bell Pottinger as the major PR firms of the 2008 Beijing......

Words: 312 - Pages: 2

Beijing Eaps Consulting, Inc

...A case study of organizational structure at Beijing EAPS Consulting, Inc. 1. Discuss the implications of co-conducting a project plan from the project and department managers’ points of view. Beijing EAPS Consulting Inc. (BEC) is a growing consulting company that specializes in providing psychological assistance to employees of BECs client firms. BEC started with six employees in 2001 and has increased to 20 employees in six years short years. When the company first started it was managed by the two co-founders working out of the same single office. In the beginning there was no clear company structure, no clearly identified departments. Projects where assigned to employees based on schedules and skills. In 2006, BEC started hiring new employees and set up new departments. The new company structure included a marketing department, a consulting department, a training department, a research and development (R&D) department, an administration department and two project departments A and B (PDA and PDB). Exhibit 1 illustrates BEC project structure after 2006. Note that the two organizations responsible for projects are listed as separate departments under different management. This type of organization structure is known as functional. Exhibit 2 list the responsibilities of both Project Departments as having the same overall responsibilities with regards to their projects. Difficulties may arise because the project managers fall under......

Words: 1701 - Pages: 7


...w w w. p f e i f f e r. c o m Essential resources for training and HR professionals “Elaine’s practical zest of ‘yes, you can do it now—here, let me show you how’ takes you by the hand to build the marketing plan of your business and gets you into action immediately. An easy read and helpful resource that makes marketing the game to play.” —Aviv Shahar, president, Amber Network “What a treasure of proven marketing insights! Elaine Biech has the market cornered on advice for successful consulting, and her latest effort is rich with tips and tricks of the trade. She asks the right questions to guide the consultant to a new understanding of a true marketing approach. I recommend this book to every consulting professional as a must-have reference.” —Rex Gatto, Ph.D., Gatto Training Associates “The subtitle of this book could be ‘The Great Idea Dream Factory.’ Imaginative tips fill each page. Elaine’s marketing lessons are useful and easy to apply to every consulting practice. If you are starting a career as a consultant Monday morning, be sure to read this book by Sunday night.” —Jean Lamkin, director of career development, Landmark Publishing Group “For anyone who has had a great service or product, you learn painfully fast that it’s the marketing that makes it viable. This book is a great ‘how to’ in making marketing easier and more engaging than you thought possible. I have been a client of ebb associates for years and have personally experienced......

Words: 92609 - Pages: 371

Beijing Eaps Consulting Inc.

...Beijing EAPS Consulting Inc. Founded in 2001, Beijing EAPS Consulting, Inc (BEC) started with only 6 employees. Today, the company is the largest and the first Employee Assistance Program (EAP) provider in Mainland China, dedicating in improving employees’ psychological capital, relieving personal distress, helping organizations to foster a workforce with Health, Happiness, and High Performance, and enhancing organizational competitiveness and harmony by providing EAP services (“Research Initiatives,” n.d.). Companies (such as Lenovo, China Development Bank, Guangdoing Mobile, Siemens, Samsung, IBM, etc.) came to BEC to provide their employees with psychological assistance benefits in order to reduce stress, to improve employees’ relationships, to improve the work environment, and to increase job satisfaction for all employees. Because of BEC rapid growth in business and profit, it was primarily due to the company had adopted a new project management system. This approach utilizes project managers to organize with employees across different functional departments. As a result, most employees worked on multiple projects and reported to both the department and project managers. This became an issue among employees because of conflict among the managers with task assignments. Employees at times must prioritize their tasks themselves which could result in a task not getting done on time for one of the managers. Another issue within the BEC Company is collaboration......

Words: 1553 - Pages: 7

Tripode camara reflex compacta movil soporte estable aluminio nikon canon 50 | 2019 10 Yuan Silver Chinese Panda PCGS MS70 First Strike Presale | Eclairage, studio