Hotel Continental

In: Historical Events

Submitted By blueberreyh
Words 974
Pages 4
Hotel Continental

In July 1989, Mr. Oscar Mendoza, owner of Triumph Tours read in the newspapers an advertisement for the leasing of Hotel Continental’s facilities. During the last six months, Oscar Mendoza has been seriously thinking about operating hotel to complement his travel agency business. Oscar Mendoza had been experiencing difficulties in getting hotel accommodation for his tour groups’ last year during the peak travel months of December, January, July and August.

Hotel Continental is a 27 room hotel located in Diliman, Quezon City along Don Mariano Marcos Avenue. It has three function rooms that can seat twelve to forty persons, a coffee shop, a fast food cafeteria, a formal dining room and swimming pool. During the last two years, the hotel incurred losses of about P2 to 3 million pesos which led management to the decision of leasing out its facilities (See Exhibit A).

The room capacity of the hotel is just right for the Triumph Tours’ requirements during the peak months. “My travel business can provide annual capacity utilization of the hotel to as much as 40% only,” Oscar Mendoza told his Marketing Manager, Ernesto de los Santos. “ How do we fill up the remaining 60%? Before Cory became President, I read in the daily newspaper that most of these five-star hotels in Metro Manila were utilized? What led to this situation? Could you gather some data that will help me in deciding whether or not I should bid for the Hotel Continental? The data could also help me in figuring the appropriate bid price.”

Ernesto de los Santos immediately called his staff after meeting with Oscar Mendoza. He told his staff to gather data raw data related to the hotel industry. “ Just give me the data. It’s up to you how you will divide the work. I’ll take care of writing the report for the boss,” he informed his staff.

Several days…...

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