It460 Unit 3

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Unit 3 Assignment
Kerry Bridges
Kaplan University
IT460

Unit 3 Assignment
ITEM 1 – INTERVIEW PROCESS: 1. Determine the people to interview
To obtain the information I am looking for, I will need to interview key members of the organization. These members will need to be knowledgeable of their respective positions. I believe it would be best to talk to the department heads and their middle managers. I will also interview people on all levels in the organization. I will also interview multiple people in the same department. My reasoning for this is that everyone has their own strengths and specializations. 2. Established the interview objectives
After determining the people to interview, I will establish the interview objectives for the session. I will determine the main topics to be discussed and come up with a list of questions and concerns. I aim to obtain ideas, suggestions, and opinions during the interviews. There will general questions asked to every person in their field. By establishing the objectives I will create the guidelines that will help to determine what questions are needed to ask. These guidelines will also determine how the interview will flow. 3. Develop Interview Questions
I will create a baseline for the list of question. This will ensure that the interview proceeds smoothly and that the people being interviewed stays on topic. The questions will be specific to the topic. I want to make sure that the questions are both open-ended and close-ended. The reason I will ask both open-ended and close-ended questions is to receive a variety of answers. The answers from the interview questions may lead to the creation of new questions for the interviews. 4. Prepare for the Interview
The interview will be held on October 5th, 2013 at 8:00am in my office. I will send an email to all of the departments to set up the…...

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