Manager One

In: Business and Management

Submitted By popa
Words 2419
Pages 10

Henry Schwartzman -- Quality Giant (A)

Henry Schwartzman -- Quality Giant (A)

Enrique Schwartzman (Henry for short) came to the U.S. in the early 1950's from Chile. When he arrived he vowed to make something of his life and provide his young family with all the benefits he had been denied. Today he is a graduate of a prestigious Eastern engineering school, and after thirty years of hard work, he feels he is nearing his dream of success. His success is evidenced by his recent promotion to Manager of Quality Control at Walsh Cosmetics, reporting directly to the Plant Manager. At a party thrown by his former engineering group, his colleagues had jokingly bestowed upon him the title of Quality Giant. (Henry is only 5' 4" tall). As he surveyed his spacious new office, he thought of the many long years he had spent as a mechanical engineer. Somehow he had never envisioned himself becoming a manager of Quality Control. But here he was, waist (waste?) deep in an area where he had received little, formal academic training. Henry was not particularly worried. His training in engineering had been quite rigorous and he felt he could handle whatever technical preparation was needed for the new job. Additionally, before assuming his new duties he had spent several weeks at a quality control (Q.C.) training program run by one of the foremost Q.C. consulting firms in the country---Lopez, Lopez, and Associates (LL&A). The Lopez twins (Lopez J. Lopez and Lopez X. Lopez) offer Quality training from A to Z: from Statistical Process Control to Total Quality Management. Even before attending the program he was aware of the importance of Q.C. at Walsh Cosmetics. Walsh had developed a rather dismal quality record over the years and he fully understood that this must change. Walsh had been purchased by a leading pharmaceutical and consumer products…...

Similar Documents

One Minute Manager

...The One Minute Manager is a quick read that covers the basics of managing people. It tries to demonstrate that managing people does not have to be a time consuming part of our jobs if done right. The emphasis is on setting goals and establishing clear expectations, praising people by catching them doing something right and correcting poor performance. Each of these parts can theoretically be done without spending a great deal of time. One Minute Goals: The basic idea is to set goals and identify what good results look like. They should be done on paper in 250 words or less. Both the manager and employee should individually review the goals and progress regularly to see whether the result matches the expectation.    The overall idea of this part is that there should be no surprises because everyone involved should clearly understand the expectation.   One Minute Praising: Managers should be trying to catch people doing something right. Managers should tell people in advance that you are going to let them know how they are doing. People should be praised immediately on being caught doing it right. The manager needs to be specific in the praise and tell the person how good it makes you feel and how it helps the organization and other coworkers.   The point of one minute praising is to reinforce positive behavior.   One Minute Reprimands: This is not a formal heavyweight reprimand. It is supposed to be a gentle correction for poor performance. Once again the manager......

Words: 428 - Pages: 2

Hr Manager Is One of the Most Important

...HR Manager is one of the most important key to open a lock hanging on the door of success in an organisation. If an HR Manager is efficient enough to handle and to take out best from his team members any organisation and can achieve more from his target goals. HR manager plays a very important role in hierarchy, and also in between the higher management and low level employees. Stated below are major responsibilities of HR Manager:- Responsibilities: 1. To maintain and develop HR policies, ensuring compliance and to contribute to the development of corporate HR policies. 2. To develop the HR team, to ensure the provision of a professional HR service to the organization. Manage a team of staff responsible for mentoring, guiding and developing them as a second line to the current position. 3. To ensure timely recruitment of required level / quality of Management staff, other business lines staff, including non-billable staff with appropriate global approvals, in order to meet business needs, focusing on Employee Retention and key Employee Identification initiatives. 4. Provide active support in the selection of Recruitment agencies which meet the corporate standard. Ensure Corporate Branding in recruitment webs and advertisements. 5. Develop, refine and fine-tune effective methods or tools for selection or provide external consultants to ensure the right people with the desired level of competence are brought into the organization or are......

Words: 1092 - Pages: 5

One Minute Manager

...The One Minute Manager by- Kenneth Blanchard and Spencer Johnson PRINTING HISTORY: William Morrow and Company edition published 1982 Berkley trade paperback edition / October 1983 PUBLISHING GROUP & AREA: Berkley Books are published by The Berkley Publishing Group, 200 Madison Avenue, New York, New York 10016. The name “BERKLEY” and the “B” logo are trademarks belonging to Berkley Publishing Corporation. PRINTED IN THE UNITED STATES OF AMERICA LANGUAGE: English PAGES: 50 Summary by - PALLAB GHOSH Summary: The One Minute Manager reveals three secrets to productive and efficient managing as told through a young man's search for the perfect managing and leading skills. The One Minute Manager is focused on, not surprisingly, a one minute manager. The man is a venerable leader that is highly spoken of by his employees, his three secrets being the key to his success .The first secret is One Minute Goals. This involves a meeting of the manager and the employee where goals are agreed on, written down in a brief statement, and occasionally reviewed to ensure that productivity is occurring. This whole process takes a "minute", which truly means it is a quick meeting, however it is not limited to just sixty seconds. The purpose of one minute goal setting is to confirm that responsibilities of each working is understood, understanding that confusion leads to inefficiency and discouragement. The second secret to one minute managing is one minute praisings.......

Words: 485 - Pages: 2

One Minute Manager

...sdfghjklzxcvbnm ONE MINUTE MANAGER | 1. What are three steps of the one minute manager? Explain what each step means to you. The three steps of a one minute manager are: One minute goal to me means simply to define your goal and fully understand what needs to be done, know what possible problems can arise to stop achievements and come up with solutions beforehand. One minute Praising- it’s most naturally that one needs to be recognized for the good work that he/she has done. So when a boss comes and praise their employee most naturally they will want to continue making the right decisions. It’s true that an employer should not wait a whole entire year to praise his employees but can do it right there and then in just one minute and it will be appreciated. One minute reprimand- if an employee knows what needs to be done and has screwed up, they don’t need their boss to point out what they did wrong as they know right away. However I think that it is something good that the boss address the problem right away and make it effective. Sometimes one needs someone to point out when they are wrong so they don’t slip up again.   2. Why did the one minute manager not have a high employee turnover? They didn’t have a high employee turnover as the employees were satisfied and they were right where they wanted to be. The one minute manager was not only a manager but also a trainer.   3. Why did Ms. Gomez call the one minute manager the best trainer of......

Words: 1437 - Pages: 6

The One Minute Manager

...The One-Minute Manager The First Secret The one-minute manager is a very inspiring book, it reveals many secrets and at the same time gives you a lot of motivation towards your work and how to be a perfect manager. This book reveals three secrets to productivity and efficient managing skills as told through a young man’s search of a perfect manager. This man was doing his homework, and was researching about the managers and how they do their job, and how they manage their time and their leading skills to be specific. The one-minute manager is about the one-minute manager to be precise. This manager is very vulnerable and his employees talk about him a lot, there are three secrets to his success. In the first 20 pages they talk about his first secret. His first secret is the one-minute goal. It involves having meeting and talking about goals and objectives with the employees, all the things that is written and spoken, telling his good points, bad points, and how to improve. All of this in just simple one minute meeting. His idea of one minute meeting is that “ time is money”. Its not him being disrespectful, its showing the ways of how to be successful. He’s is trying his best not to waste time, and make good usage of it. One Minute Praisings is the second secret. The authors suggest that effective managers help people reach their full potential by catching them doing something right. "People who feel good about themselves produce good results." The One Minute Praising......

Words: 440 - Pages: 2


...idea had a future is when true managers come into play. A manager in today's world can range from 18 to 80. They run anything from a corner shop to fortune 500 companies. They are found almost everywhere in everyday life for e.g. Government departments and schools. The name manager is so diverse, they can be found in every country on the globe. There are three types of managers, the first line managers, middle managers and top managers. In today's world managers are not limited to men but women as well are contributing, even though the number of women managers are growing in the first line and middle managers, according to only 11% of the U.S fortune 500 companies are led by women and that figure drops considerably to 5% in the positions of Chairman, President, Chief Executive Officer, Chief Operating Officer and executive Vice President. In the U.S many companies are taking the steps to recognise the "woman  as a manager and give them the praise that they deserve. Some of these companies are Southwest Airlines, Avon, Hewlett Packard, Kraft foods and Xerox. I would now explain the different types of managers but first a quote from Mary Parker Follett "management is the art of getting things done through other people.  First level managers: these are managers at the lowest level, just above non managers; they direct the activities of the employees for e.g. a foreman on a building site. Middle management: these are managers who occupy the space on......

Words: 649 - Pages: 3

One Minute Manager

...The “One Minute Manager” has identified three components which I personally believe are important in developing the leadership and management strategies of a manager. I will be mentioning the three components and how it has influenced (and not influenced) my work as an HR officer in a school. First, is the One Minute Goal Setting, wherein both the employer and the employee know what is expected of them from the beginning of the task. The employee then is given immediate feedback that may be turned into motivation on the part of the employee. In our school, we have implemented a start-of the-school-year goal setting wherein both the superior and subordinate identify goals that the subordinate has to accomplish for the school year. There is a one-page form in tabular format for the goals, the performance indicators, the weight according to priority, and the score. Evaluation time is set before the school year ends. This technique has been very effective in our institution because the employees already know exactly what is expected of them at the start of the year. They are guided as to what tasks they have to accomplish first based on the priority list, what goals have been achieved, and what are still needed to be done. The employee’s goals may be revisited and reviewed periodically to determine their need to adjust. Secondly, the One Minute Praising which aims at catching people doing something right rather than catching them doing something wrong. An example of...

Words: 715 - Pages: 3

The One Minute Manager Reaction Paper

...The One Minute Manager Reaction Paper The One Minute Manager provides a concise and simple method for planning, coaching and evaluating people for organizational and personal success. For many, the book sets forth the principles for productive relationships between a manager and his or her associates. There are three different methods portrayed that will help employers and employees find such a relationship. The first is One Minute Goal Setting. The second is One Minute Praising. Lastly, the book suggests One Minute Reprimands. With these work ethics in practice, a friendly, more productive work place results for everyone. These three ideas will help simplify life, increase productivity, reduce stress and help the reader find peace of mind. One minute goals, one minute praising and one minute reprimands are ideas that if used effectively can help to increase ones success in life. These are the three different methods in One Minute Manager. The first one is the one minute goal is about being aware of what is expected from the beginning. It is recorded on a single sheet of paper and should only take one minute to read it. It can help your staff to produce efficient results. The second step in one minute management is to catch people doing something right or the one minute praising. It hardly takes a minute for you to tell someone that he or she did a good job. One minute praisings include praising the people immediately, telling them what they did right, how you feel about...

Words: 529 - Pages: 3


...A Good Manager A successful manager usually means a successful company, or store, or business. He or she must posses certain qualities in order to be successful. Some might consider the six most important qualities to be strong communication skills, flexibility, imagination, high level of energy, problem solving skills, and of course the desire to be a great manager. After we look at these must have qualities, we ask, does a great manager have to be born for the job. Clearly, some levels of natural or inherited factors are more or less apparent from one person to another, but there are also many qualities one learns or improves through education and experience. The first of the six elements for being a successful manager are strong communication/interpersonal skills. Strong communication skills are mostly acquired through life, social experience, school, sports teams, and so are mostly learned. Flexibility is also a learned trait, but it helps if a person is this way naturally - it is learned faster. Someone's imagination is an inherited trait, but it is fueled through life experiences. However an unimaginative person will usually stay that way more or less. High level of energy is also an inherited trait, but a manager can learn to be more energetic when needed. However, if he or she is not this way naturally, it may be stressful to pretend, which in turn may cause difficulty at the workplace. Problem solving skills are mostly a learned skill, and the higher the level of...

Words: 332 - Pages: 2

One Minute Manager

...Kenneth Blanchard & Spenser Johnson – THE ONE MINUTE MANAGER Read a Story That Will Change Your Life! The One Minute Manager is an easily read story which quickly shows you three very practical management techniques. As the story unfolds, you will discover several studies in medicine and the behavioral sciences which help you to understand why these apparently simple methods work so well with so many people. By the book’s end you will also know how to apply them to your own situation. The book is brief, the language is simple, and best of all ... it works! That’s why The One Minute Manager has become America’s national sensation, featured in People magazine, and on The Today Show, The Merv Griffin Show, and other network television programs. 1 Kenneth Blanchard & Spenser Johnson – THE ONE MINUTE MANAGER Books by Kenneth H. Blanchard, Ph.D. MANAGEMENT OF (with Paul Hersey). ORGANIZATIONAL BEHAVIOR: UTILIZING HUMAN RESOURCES ORGANIZATIONAL CHANGE THROUGH EFFECTIVE LEADERSHIP (with Robert H. Guest and Paul Hersey). THE FAMILY GAME: A SITUATIONAL APPROACH TO EFFECTIVE PARENTING (with Paul Hersey). PUTTING THE ONE MINUTE MANAGER TO WORK (with Robert Lorber, Ph.D.). Books by Spencer Johnson, M.D. THE ONE MINUTE FATHER THE ONE MINUTE MOTHER THE PRECIOUS PRESENT: THE GIFT THAT MAKES A PERSON HAPPY FOREVER THE VALUETALE SERIES: THE VALUE OF BELIEVING IN YOURSELF, The Story of Louts Pasteur THE VALUE OF PATIENCE, The Story of the......

Words: 18224 - Pages: 73

Leadership - Would You Classify Richard Branson as a Manager or a Leader What Qualities Distinguish Him as One over the Other ARAVIND – 09901366442 – 09902787224 LEADERSHIP 1. Would you classify Richard Branson as a manager or a Leader? What qualities distinguish him as one over the other? 2. Followers are part of the leadership process – Describe the relationship between Branson and his followers. 3. Identify the Myths of leadership development that Richard Branson’s Success helps to disprove. 1. Consider Walt Disney’s effectiveness in terms of the three domains of leadership- the leader, the followers, and situation. For each domain name factors that contributed to Disney’s success. 2. Now think about Michael Eisner’s Leadership effectiveness. Name factors within the three domains of leadership that might be responsible for controversy surrounding Eisner’s success and then ultimate failure and removal as Disney’s CEO. 1. What are the major skills Jovita Carranza has demonstrated in her career at UPS that have made her a successful leader? 2. Consider the spiral of experience that Jovita Carranza has travelled. How has her experience affected her ability as a leader? 3. List out the characteristics of successful leaders. How many of this is demonstrated by Jovita Carranza? 1. As we have discussed, competency models describe the behaviors and skills manager need to exhibit if any organization is to be successful. Consider the general competencies found in figure 8.3 and apply these to......

Words: 457 - Pages: 2

Quality Management - Working as an Individual Evaluate One or More of the Following Organizations Concerning the Role of the Senior Managers

...WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS ARAVIND - 09901366442 – 09902787224 Quality Management 1. Working as an individual, evaluate one or more of the following organizations concerning the role of the senior managers. a. Large Bank b. Health-care facility c. University academic department d. Large department store e. Manufacturing facility 2. Is the main concern of most consumers the price of the product or service? Explain 3. List and explain in detail various techniques to sustain continuous improvement. 4. You have been employed as a quality assurance manager for a small metal fabrication firm (100 people). Your first assignment is to certify the suppliers and schedule a visit to each. Make a checklist with scoring criteria for your visit. 5. Efficiency has been defined as “doing things better” and effectiveness as “doing better things.” Describe how benchmarking can be used to improve both efficiency and effectiveness. 6. Explain five benefits that could be realized by implementing an ISO 9000 quality system. 7. Briefly describe the difference between sequential engineering and quality by design (or concurrent) engineering. 8. Do those who smoke cigarettes or drink alcohol assume the risk of getting lung or liver disease? Do those who jump on a trampoline assume the risk of falling off? Explain your answer. ...

Words: 311 - Pages: 2

One Minute Manager

...THE ONE MINUTE MANAGER By Ken Blanchard & Spencer Johnson "The One Minute Manager" is good and powerful for anyone who has a problem getting the most out of their staff. The emphasis is on setting goals and establishing clear expectations, praising people by catching them doing something right and correcting poor performance. It reveals three secrets to productive and efficient managing as told through a young man's search for the perfect managing and leading skills. It also finds a balance between being an autocratic manager, who cares only about the results, and a democratic manager, who cares only about the people. The lessons are imparted in the form of an interesting parable about a young man who has set out looking for world-class management skills. This book starts off with a young man in search of well balanced manager. The young man is initially unable to find any manager who can strike the correct balance between results and people. During the course of the story, the young man meets the One Minute Manager, a willing mentor who seems to have things well in control and plenty of time on his hands. He finds that a good man is an honest man, who leads by example and who genuinely cares for his people. He learns that the original One-Minute Manager has established certain precepts to ensure that a work group is individually more responsible. These ideas come to three simple techniques: • One Minute Goal, • One Minute Praising, and • One Minute Reprimand One......

Words: 629 - Pages: 3

The One Minute Manager

...Low Glycemic Index food LIST (GI < 55) [pic] | Food Type |GI |Food Type |GI | |Chili |10 |Pears |38 | |Cabbage |10 |Tomato soup, tinned |38 | |Mushroom |10 |Plums |39 | |Onions |10 |Ravioli, meat filled |39 | |Yogurt low-fat (sweetened) |14 |Carrots, cooked |39 | |Peanuts |15 |Frozen green peas |39 | |Walnuts |15 |*Snickers bar |40 | |Artichoke |15 |Apple juice |41 | |Asparagus ...

Words: 314 - Pages: 2

One Minute Manager

...Business 101 Final The One Minute Manager book ties directly into chapter 15, human resources, of the textbook BUSN. The key concepts in The One Minute Manager reiterate why it helps if the a lot if the human resource branch of a company is positively involved with the employees and maintain a good relationship rather than doing the typical corporate style. Some of the key concepts from The One Minute Manager are One Minute Goals, One Minute Praisings, and One Minute Reprimands. They all repeat themselves as one-minute tasks since The One Minute Manager does these specific tasks in a minute or less in a very effective way and getting the respect of his employees. The one minute way may not be the corporate way since many large companies tend to prolong the meetings with the employees, thus in many instances causing the employees to dread the day of the meetings. I can personally say that when I worked for large companies, Wal-Mart and K-Mart, all the meetings would be take up to half hour or sometimes more. After the first few minutes I’d just get exhausted and in many cases annoyed to the point where the managers would ask if they had my attention or if I even wanted to be there. By the time they’d ask those questions I’d be blunt and say no, they didn’t have my attention and that I found that their “coaching” methods reflected how an elementary school was ran and that they didn’t have a drop of my respect. The One Minute Goal Setting is simple in the methods that it......

Words: 795 - Pages: 4

[HorribleSubs] JoJo's Bizarre Adventure - Golden Wind - 10 [480p] mkv | Capture card (not tuner card) from HDMI source to a Channel on Plex | The composition of the wedding rings, wedding, wedding preparation