Quality Function Deployment

In: Business and Management

Submitted By smonsterj
Words 2914
Pages 12
Quality Function Deployment of Custom Orientation Stabilization Integrated Systems

September 23, 2012

Scott Jaster
ENM5100 Quality Engineering
Florida Institute of Technology

The purpose of this paper is to present a description of the Quality Function Deployment (QFD) process with respect to the development of an alternative means of multi-axis orientation stabilization. The intention is to discuss the quality control process of choosing the "best" components for the system, and meeting customer requirements before, during, and after product delivery. There will be an exploration of the Quality Function Deployment (QFD) process that pertains to the systems integration design, manufacture, and delivery process, from the user’s ultimate perspective.

The interactions of the various components must be defined by the desired specifications, modeled, and analyzed to produce the optimal setup that meets the respective performance requirements of the user, while following along with the QFD process strategy. The focus will be on the House Of Quality (HOQ), described within. A related discussion will be the determination of the viability and functionality of designing a system capable of efficiently counteracting axial orientation wobbling; but this is the byproduct of the properly employed functional Quality process. Ultimately, the discussed Quality process allows the user to efficiently and subjectively determine the best engineering trade-offs related to a particular configuration’s cost and performance within their required conditions and control limitations, determined by employment of Voice Of the Customer (VOC) sub-processes.

Abstract ii
Table of Contents iii
Quality Process 1
Product Purpose and Environment 2
House Of Quality 3
Meeting Customer Requirements and…...

Similar Documents

Deployment Homework

...Deployment Homework Write a 200 word (minimum) Essay explaining the Force Protection process using correct grammar and cite all references. Points of discussion must include: Why was Force Protection created? How does it affect Soldiers at every level? What are the pros and cons of this practice (give examples)? Make sure to cite your resources. Force Protection was created to mitigate and prevent hostile actions against DOD personnel and their families, resources, facilities, and critical information from threats such as terrorists, any other types of extremists’ cults not dismiss disgruntled former employees. Before it was called force protection the expression used to prevent terrorist attacks was “Anti-terrorism.” Not until after the Khobar Towers bombing did the term “Force Protection” exist. Currently force protection dictates how missions are performed and how military personnel conduct themselves on and off duty. The Force Protection Process is based on security measures set by the commander considering specific threat information or guidance from higher headquarters. There is a graded series of conditions to specify the threat level. Part of the Force Protection Process is feedback based process. Soldiers at every level whether in combat or working their civilian job need to be observant in seeing, hearing, smelling. Anything out of the usual should be reported to the proper authority. Force Protection Conditions (FCONS) including NORMAL – no current......

Words: 309 - Pages: 2

Quality Function

...Introducción La Casa de Calidad es un proceso sistemático que permite definir la relación entre las necesidades y expectativas del cliente acerca de un producto o servicio con los requerimientos del diseño de éste. El Despliegue de la Función de Calidad (QFD) permite entender la prioridad de las necesidades de los clientes y encontrar respuestas innovadoras a esos deseos. La matriz resultante pretende transmitir los atributos de calidad que demanda el cliente a través de procesos organizacionales. Es una herramienta complementaria a los estudios de mercado y otros análisis de datos que permite fijar nuevas metas en materia de calidad. El estudio de estos atributos y los de otras empresas del sector permitirán a la empresa realizar un benchmarking para equiparar los niveles de calidad a sus competidores y/o superarlos. Los elementos que componen la Casa de Calidad son: • Requerimientos del cliente (Qué) conformada por una lista de las necesidades y expectativas obtenidos de las declaraciones del cliente. • Características del diseño (Cómo); aquellos atributos relevantes y observables de un producto/servicio. • Matriz de planeamiento; a partir de estudios de mercado u otros tipos de análisis análogos ilustra las opiniones del cliente acerca del producto/servicio. Contempla la importancia relativa de los requerimientos tanto del cliente como de la empresa, así como las calificaciones de los principales competidores. • Matriz de correlación; plasma las opiniones de los......

Words: 3130 - Pages: 13


...[pic] [pic] Windows Deployment Services Step-by-Step Guide Microsoft Corporation Published: March 2008 Author: Trina Gorman Editor: Katie Cumming Abstract This guide provides an introduction to Windows Deployment Services in Windows Server® 2008. It includes an overview of features and procedures to follow to setup the technology. [pic] Copyright Information This document supports a preliminary release of a software product that may be changed substantially prior to final commercial release, and is the confidential and proprietary information of Microsoft Corporation. It is disclosed pursuant to a non-disclosure agreement between the recipient and Microsoft. This document is provided for informational purposes only and Microsoft makes no warranties, either express or implied, in this document. Information in this document, including URL and other Internet Web site references, is subject to change without notice. The entire risk of the use or the results from the use of this document remains with the user. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the......

Words: 9354 - Pages: 38


...1. How is quality defined? What is the goal of total quality management (TQM)? Why is TQM important? In general, quality may be defined as meeting or exceeding the requirements, needs, and expectations of the customer—whether or not those needs have been articulated. Garvin (1988) identified eight dimensions of quality: 1. Performance: measurable primary characteristics of a product or service 2. Features: added characteristics that enhance the appeal of a product or service 3. Conformance: meeting specifications or industry standards 4. Reliability: consistency of performance over time 5. Durability: useful life of a product or service 6. Serviceability: resolution of problems and complaints 7. Aesthetics: the sensory characteristics of a product or service 8. Perceived: quality: subjective assessment of quality based on cues related to the product Parasuraman, Zeithaml, and Berry (1988), identified five dimensions to service quality: 1. Reliability: ability to perform the promised service dependably and accurately 2. Responsiveness: willingness to help customers and provide prompt service 3. Assurance: employees’ knowledge, courtesy, and their ability to inspire trust and confidence 4. Empathy: caring, individualized attention given to customers 5. Tangibles: appearance of physical facilities, equipment, personnel, and written material TQM is a philosophy that involves everyone in an organization in a......

Words: 9796 - Pages: 40

Quality Function Development

...PASO 2. OBJETIVO DEL TRABAJO En este trabajo vamos a emplear el QFD (Quality Function Deployment) que detallaremos a continuación como herramienta para el diseño de un nuevo producto , en nuestro caso de un bolígrafo con un diseño adaptado a las nuevas necesidades de los estudiantes. Empleando este método tratamos de garantizar que todas las necesidades de los clientes sean cubiertas con las características del nuevo producto. Para ello, elaboramos distintos diagramas matriciales (matriz de necesidades del cliente, benchmarking competitivo, matriz de calidad o casa de calidad). A diferencia de los otros métodos, en el QFD son analizadas las necesidades de los clientes antes de diseñar el nuevo producto, intentando en mayor medida cumplir con dichos requisitos transformándolos en características de calidad y a partir de ellas, establecer un diseño de calidad para el producto. PASO 3 INTRODUCCIÓN A LA EMPRESA Y AL PRODUCTO. En nuestro caso la empresa a la que vamos a ayudar a elaborar un QFD es a BIC , PASO 4 (Aplicación de la metodología QFD y construcción) : 4.1- Obtención de la voz del cliente: En este primer paso hemos averiguado la necesidades de los clientes (QUEs), a través de los siguientes métodos: • Encuestas respondidas directamente por los clientes. • Entrevistas. • Estudios de mercado encontrados en internet. Analizando cada uno de los métodos anteriormente mencionados......

Words: 438 - Pages: 2

Military Deployments

...Affects of Multiple Deployments on Military Service Members and Families during Operation Iraqi Freedom (OIF) and Operation Enduring Freedom (OEF): Time Period 2001-2012 Gina Pagano-Briglin, MSW University of the Incarnate Word 3 December 2012 I. Introduction Since September 11, 2001, there have been significant changes in the security measures of air travel, financial security, but one of the most significant changes is that of military operations. The United States began combat operations in Iraq and Afghanistan on October 7, 2001 in response to the September 11, 2001 terrorist attacks officially referred to as Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF). Since October 2001, about 1.9 million service members have been deployed to Afghanistan and Iraq (Asbury & Martin, 2011). OEF/OIF has many unique features with regard to the military forces being sent to fight oversees. The all-volunteer military has experienced multiple deployments to the combat areas, with an increased use of the National Guard and Reserve Components, higher numbers of deployed women and parents of young children, and increases in the number of service members surviving severe injuries and other side effects from combat (Shaw & Hector, 2010). Service members may be subjected to more than one deployment. Studies show that overall about 40% of current military service members have been deployed more than once, with over one quarter serving...

Words: 7054 - Pages: 29

Deployment Finances

...I. Introduction A. Preparing for a military deployment can be hectic and stressful. A prolonged separation from friends and family isn't easy to handle. On top of the emotional concerns a service member must contend with, are the soldier’s financial needs. While deployed, military personnel are still responsible for financial commitments back home. This can include everything from rental or mortgage payments to credit card debt to utilities. If the service member doesn't plan for these commitments, he or she could accrue significant debt while away from home. B. service members suffer through post-deployment financial hardship due to poor pre-deployment financial planning and preparation. C. In this speech I’m going to: 1. Identify the problem 2. Point out the cause 3. Discuss the solution II. Body of speech A. Soldiers comes home from a deployment only to find themselves in significant debt that has accumulated while they were away. 1. In the United States, the government provides limited financial protection to members of the military who are on active duty. But in many cases, service members need to be aware of these protections to take advantage of them. Whether you have a wide network of friends and family members to help you maintain your finances while you're gone or even if you just have a few trusted people close to you, you need to put some thought into your finances before leaving. 2. Most of the young soldiers put their......

Words: 733 - Pages: 3

Quality Techniques

...| Quality management techniques | Assignment II | Deepali Jain Roll No. 303 MBA Tech Manufacturing | Quality Management Techniques Quality management can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality. For Factual approach to decision making quality improvement techniques are used. Effective decisions are always based on the data analysis and information. PDCA cycle PDCA (plan–do–check–act) is an iterative four-step problem-solving process typically used in business process improvement. It is also known as the Deming circle, Shewhart cycle, Deming cycle, Deming wheel, control circle or cycle, or plan–do–study–act (PDSA). Meaning PLAN Establish the objectives and processes necessary to deliver results in accordance with the expected output. By making the expected output the focus...

Words: 2500 - Pages: 10

Silverlight Deployment

...Silverlight Deployment Guide v4 Microsoft Corporation Published: April 2010 Author: David Tesar Editor: Nick Kramer Abstract This guide helps you to plan and carry out a corporate deployment of Silverlight. The guide describes the system requirements and deployment methods, as well as the techniques to maintain and support Silverlight after deployment. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), or for any purpose, without the express written permission of Microsoft. Microsoft may have patents, patent applications, trademarks, copyrights or other intellectual property rights covering subject matter in this document. Except as expressly provided in any......

Words: 1178 - Pages: 5

Deployment Models

...The 4 Primary Cloud Deployment Models - Recommended by the National Institute of Standards and Technology (NIST) * Cloud used for capital expenditure and control operating costs, and business cloud adoption * Can come from security risks and challenges and possibly costly for IT Management The Private Cloud - tremendous value in terms of security * hosting is built and maintained for a specific client * infrastructure required for hosting can be on-premises or at a third-party location * Security from using a secure-access VPN / physical location within the client’s firewall system * considering downtime, internet availability, quality and performance of mission-critical applications is necessary hence, hosting the application with an on-premises private cloud is the suggested approach * Interoperability: Data and applications that have to conform to various regulations/standards/countries * No cost benefit; comparable to buying, building and managing your own infrastructure. The Public Cloud * true cloud hosting * services and infrastructure are provided to various clients * provided by a vendor free of charge or on the basis of a pay-per-user license policy * reduces capital expenditure * reduces operational IT costs * can manage load spikes * host SaaS applications * can utilize interim infrastructure for developing and testing applications * manages......

Words: 348 - Pages: 2

Wireless Deployment Plan

...Running head: Wireless Deployment Plan Term Paper: Wireless Deployment Plan Dr. Edwin Otto CIS 513 – Wireless Computing September 7, 2014 Wireless Deployment Plan For successfully deploying a wireless network plan, there are specific steps that would need to be taken to ensure proper deployment and for all aspects to be covered. It is necessary first to have a site survey completed, which would give the insight into which is the best and the worst places on campus to have the wireless connections. Once this has been completed, a thorough site survey would give ideal locations for the access points for your WLAN, bit rates and error rates in different locations. The performance of the applications on the WLAN and the number of access points that would be needed for deployment. This is necessary to be able to allow access to those who need access throughout the campus but also to assess security concerns and to keep the network secure. Proper deployment steps would help to alleviate the myriads of issues that commonly come up with the implementation of new or upgraded networks. A further aspect of the deployment process would be the consideration of how many users would likely use the network at any given time. This consideration would be part of the planning process to enable the ability to deliver the highest quality WLAN experience. The scope of the work would be......

Words: 2199 - Pages: 9

The Key Functions of Internal Quality Assurance

...EXPLAIN THE FUNCTIONS OF INTERNAL QUALITY ASSURANCE IN LEARNING AND DEVELOPMENT. Before looking at the functions of an internal quality assurer (IQA) role it is beneficial to understand what quality assurance is and why it has been established within the learning process. ‘Quality assurance can be defined as a system to monitor and evaluate a product or a service.’ Pg122 Assessors handbook It is the role of the IQA to uphold and maintain the credibility of the qualifications undertaken by candidates. The IQA supports this by helping employers and candidates to fully understand how these qualifications can further support and benefit their business. Thus ensuring effective delivery meeting the learners’ needs and expectations, which follows their agreed learning plan. They will maintain a close link between the learner, assessor and employer to enable full understanding in all assessment methods and the criteria they must adhere to. ‘Internal Quality Assurance is a key factor in managing ‘risk’ and ensuring that when certificates are claimed for learners the requirements of the national standards have been reliably met.’ (City & Guilds guidance on Internal Quality Assurance of Qualifications pg 6) The IQA team has a specific function with the assessment process within (education) centres. Although these functions may vary slightly, the guidelines the IQA’s work within remain the same. For example City & Guilds outline 4 main aspects to the IQA role, which state......

Words: 908 - Pages: 4

Combat Deployment

...Women Veterans: The Effects of Combat Deployment Patricia Rochedieu Liberty University Introduction to Human Services HSCO 500 Mrs. Jennifer Griffin November 17, 2014 Abstract The relocation and adjustment processes occurring within persons facing involuntary deployment are most certainly filled with anxiety and uncertainly. This discussion will focus on women veterans who have served on the front lines and the affects of combat deployment. Examinations defining the trials and tribulations faced by the female military member will place attention on the psychological and psychosocial transactions that occur during military operations and the challenges women face. Expansion of this topic will include a dialogue that offers insight into the growing concerns shaping the outcomes of the female member’s deployment to include military sexual trauma, eating disorders, depression, substance abuse, adjustment disorders, sleep disturbances and spiritual and existential struggles. Although this topic will only provide a brief glimpse into the female veteran’s plight it opens up a forum for further discussions within this topic with the intentions of highlighting the effects of combat deployment on women veterans who served on the front lines. Women Veterans: The Effects of Combat Deployment The participation of women deployed to combat areas throughout the world is vital to the successful outcomes of any mission. Women in the military are well trained and possess......

Words: 4779 - Pages: 20

Specification, Implementation, and Deployment of C

...Ivica Crnkovic, Brahim Hnich, Torsten Jonsson, and Zeynep Kiziltan Specification, Implementation, and Deployment of COMPONENTS Clarifying common terminology and exploring component-based relationships. omponent-based software engineering is a new, promising, and rapidly growing discipline in academia and industry. The basic concepts in CBSE originate from different areas of software engineering and computer science, such as OO programming, reuse, software architecture, modeling languages, and formal specifications. Industry and the open market have had a significant impact on the development of component technology—CBSE synthesizes knowledge and experience from these areas. A consequence of this situation is that CBSE uses concepts that are still not fully formalized, terms that are not clearly distinguished, with relations among them that are not well explained. For example, the terms “component” and “interface” are still widely discussed, and still not yet formally specified. Here, we clarify the commonly used terms within the area of CBSE and discuss relations between them. The main concerns of CBSE related to components are a component specification, its implementation, and its deployment. A component is specified by functions by which it communicates with its environment, and by other attributes, called “extrafunctional attributes,” which are not expressed by functions but define the total behavior of the component. A widely used method for specifying the syntactic......

Words: 3775 - Pages: 16

Software Deployment

...Unit 9 Exercise 1 Research Software Deployment Options To: Business Manager From: IT Consultant Manually gathering all files needed for distribution is a tedious job, but provides the developer full user control over what files are deployed to the target computer. One of the most common problems developers experience when deploying test software is missing or incorrect versions of file dependencies. A file dependency is a secondary file that a file requires to compile, load, or run correctly. Normally dependencies come in the form of DLLs, .NET assemblies or subVIs. It is extremely important that you identify exactly what dependencies your test software requires, as well as their versions. This can be challenging and in many cases one might need a third-party product to determine the explicit dependencies of a file. Since it’s extremely easy to forget to include various dependencies in the deployment image, a tool that packages all relative files together for easy distribution would be nice. The NI TestStand Deployment Utility greatly simplifies this process by using workspaces and project files to collect all of the files required to successfully distribute your test software to a target computer. The NI TestStand Deployment Utility is tightly integrated with LabVIEW facilitating the deployment of the VIs that make up your test system. One of LabVIEW’s biggest benefits is that it is inherently modular. Although LabVIEW applications can be compiled into monolithic......

Words: 1108 - Pages: 5

Eps16 Ancient Aliens - Season 12 (2017) | ромик рамазян 2016 Mp3 | Milkman | Anna Burns