Relations and Results

In: Business and Management

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ERP Training Strategy

A training strategy can be developed defining the training policy and outlining the training program. Each steam will be identified and outlined in terms of the above stages. The strategy will provide an overview of the training objectives, identifying the people involved, the different streams and the content of each steam, organized into courses and sessions. Koch, C., "Surprise, Surprise," CIO, June 15, 1996.
The length of implementation is affected to a great extent by the number of modules being implemented, the scope of the implementation (different functional units or across multiple units spread out globally), the extent of customization, and the number of interfaces with other applications. The more the number of units, the longer implementation. Also, as the scope of implementation grows from a single business unit to multiple units spread out globally, the duration of implementation increases. A global implementation team has to be formed to prepare common requirements that do not violate the individual unit's specific requirements. This involves extensive travel and increases the length of implementation.
The problem with ERP packages is that they are very general and need to be configured to a specific type of business. This customization takes a long time, depending on the specific requirements of the business. For example, SAP is so complex and general that there are nearly 8000 switches that need to be set properly to make it handle the business processes in a way a company needs. The extent of customization determines the length of the implementation. The more customization needed, the longer it will take to roll the software out and the more it will cost to keep it up-to-date.

Training Employees
Training and updating employees on ERP is a major…...

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